Showing posts with label recorded conference calls. Show all posts
Showing posts with label recorded conference calls. Show all posts

Wednesday, June 06, 2007

Quality of recorded audio conference calls

This is related to my post below. A little gripe about the quality of some recorded audio conference calls.

If I ever owned a big company and wanted to start comparing conference calling plans with several different conference calling companies, and I wanted to offer downloadable versions for those who missed the call... I would want to sample the quality of other calls that a certain calling company has previously recorded. They don't even have to be real calls, just demo calls with people connecting to the call from across the globe.

Like I said in my post below, I've never attended a live conference call before, I've only listened to ones that have been pre-recorded. Very often, the calls I've heard have such terrible quality that you can barely even hear the person speaking sometimes. I don't know whether that has to do with the kind of telephone a person is using or if they're using a VOIP connection or what.

But if I was paying conference calling centers to record the calls for me, I would expect them to at least try to enhance the audio quality of the downloadable version. I don't want it to sound like people are buried underground or something. If it's a service I'm paying for, even if the poor audio quality is on my end, I'd want to at least get my money's worth and have a great clarity, enhanced recorded versions of my conference calls.